Really POOR customer service. Feels like it's a scam. I commented that I had still not received my stuff 8 weeks later and their customer service girl on their Facebook page CANCELLED my order after being SUPER rude To me. Very unprofessional. I would advise anyone not...Read more
I placed an order on September 25. The items ordered were IN STOCK however, did not ship. I contacted them about the delay. I was referred to the business guidelines. I read them and responded that the items I ordered where IN STOCK items and as per their website,...Read more
I returned a necklace that was on sale. never received credit on my Visa so tried to find a number to talk to someone - unsuccessful so I emailed. I did get a response telling me that you only receive in store "credit" for returned items that were on sale. They would...Read more
Never buy from them greasy and nice to get your money then don't give a *** when it hits the fan so to speak. Suzanne who calls herself customer service is a total waste of time and nothing but a liar! I purchased a CC Skye bracelet which broke a whole hour after I put...Read more
I purchased a CC Skye bracelet from them last year. Wore it for a whole hour yes a whole hour and it broke! I sent it back which I was told they would reimburse me 45.00 in postage costs. I live in New Zealand . Well 2 months on I had to follow this up yes follow this...Read more
I got an email that an item I had ordered would not ship for two to three weeks after I had already been waiting a week so I went online to try to phone or email a cancellation but the email addresses given did not work at all and only when I came to this site did I...Read more
I contacted the company and placed an order for an item listed as in stock. I also used a promo code they listed on their website. I immediately emailed them and requested fast delivery at whatever charge they would like, no response. 3 days later after 2 more...Read more
THIS PLACE IS A SCAM. THEY HAVE THE WORST CUSTOMER SERVICE I HAVE EVER DEALT WITH. YOU WILL SEND 4 EMAILS BEFORE GETTING A RESPONSE, AND GOOD LUCK EVER SUCCESSFULLY EXCHANGING AN ITEM! IF YOU CALL THE PHONE NUMBER, IT GOES DIRECTLY TO VOICEMAIL AND THEY WILL NOT...Read more
I oredered a bracelet and ring for my sister's b-day and unfortunatley both items did not fit her so I end up returning the items. They are wonderful when you order something from but them but when it comes of refunding your money it will take forever to get reply...Read more
Best business and cutest clothes I ever saw!! Worth every penny!! ❤️ 5 OUTTA 5 STARS
Online Order Review
If you have 3 plus months to wait for an item then order from here if not I don't recommend it. Even after waiting the 3 months I have an item missing and their customer service had yet to get back with me. I have messaged 3 times and still waiting on an answer! I will never place an order with this so called company.
Do you have something to say about Jills Boutique? What happened? What can we help you with?